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Enable Video Calling in Your Payment Plan

In FitBudd, you can enhance your client-trainer interactions by enabling the video calling feature in your payment plans. This feature allows you to conduct one-on-one video sessions with your clients through the in-built Video calling feature, making it easier to provide personalized guidance and support.

To enable video calling in your payment plan, follow the step-by-step guide below:

Step 1: Log in to your FitBudd trainer dashboard and click on the "Payment Plan" section from the main menu on the left-hand side of the dashboard.

Step 2: Find the specific Payment Plan to which you would like to add the video calling feature, scroll down to find the "Video Calling" option. Click on the pencil icon next to the "Video Calling" option to edit the settings.

Step 3: Once you have accessed the "Video Calling" settings, Enable the "Add Video Calls in this plan" button.

Step 4: Now click on the "Select Duration" drop-down, to define the video call duration. Choose the desired call duration from the drop-down list. You can select a minimum call duration of 15 minutes or a maximum call duration of 60 minutes.

Step 5: After selecting the call duration, enter the number of video calls you would like to assign to the payment plan. You have the flexibility to choose from three options:

a. One-time Call: Assigns a single video call in total.

b. Per Week: Assign the specified number of video calls to your clients every week.

c. Per Month: Assign the specified number of video calls to your clients every month.

Step 6: Once you have selected the call duration and the number of calls, click on the "Save" button to save the changes.

Congratulations! You have successfully enabled video calling in your payment plan. Your clients will now have access to the specified number of video calls based on the selected duration (one-time, per week, or month).

Additional Information:

When your clients schedule a video call, you will receive a notification on your registered email address. To join the video call, you will receive a "Join Video Call Now" notification on your dashboard screen approximately 10 minutes before the scheduled call time. Your clients will use their applications to join the call.

Important Note

Video calling is available for payment plans that have this feature enabled. Make sure you have added the appropriate number of video calls to the selected payment plan. Clients need to purchase the payment plan with video calling enabled to access this feature.


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