1. Send Audio Messages in Chat
With the new enhancements, you (the trainer) and your clients will be able to share Audio and Video messages in chat.
STEP 1 Just Go to the Chat Section and find this audio button on the bottom left.
Once you click on this audio button, it will open a popup where you can start recording the voice message. The maximum duration of the audio message is 90 seconds.
STEP 2 Click on the microphone icon to start recording.
STEP 3 Click on the stop icon to stop the recording.
STEP 4 Once the recording is done, you can either
Listen to the recording
Send it to the Client
Delete the recording to start over
STEP 5 The shared recording will appear in the chat section like this-
2. Send Short Videos and Documents in Chat
The short videos and documents in chat are live on the Trainer portal for you to guide your clients in a better way.
STEP 1 Just Go to the Chat Section and find this Attach icon on the bottom left.
STEP 2 Choose any file from the File Browser. Hit Send and Voila!
Client App
Similarly, the Audio, Video, and other document messages can be sent from the Client app as well as depicted below.
Things to Note
Please note the following rules/limitations on the media share feature in the chat:
The maximum duration of the audio message is 90 seconds.
The maximum duration of the video message is 90 seconds.
The size of the Video to be shared should not be more than 16MB.
The size of the File to be shared should not be more than 5MB.
Supported document types are:
- image/png
- image/jpg
- image/jpeg
- video/mp4
- video/mov
- video/webm
- video/ogg
- video/Quicktime
- .doc
- .docx
- .xls
- .xlsx
- .pdf
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